Privacy policy

Last updated: 11/05/2025

1. PREAMBLE

This privacy policy aims to inform and explain to users of the site how Pausitivini collects, uses, and protects the personal data of visitors and customers of its site pausitivini.com, hosted on the Shopify platform.

In the event of a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing, and disclosure of your personal information.

By using this site, you agree to the practices described in this policy.

This policy complements the legal notices and the General Terms of Use.

2. PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we refer to information that identifies you or that can reasonably be linked to you or another person.

This data is necessary for processing your orders, delivery, and customer relationship management.

When browsing or shopping on the site, we may collect the following data:

  • Contact details including your name, address, billing address, delivery address, phone number, and email address.
  • Financial information including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Your communications with us including information you include in your communications with us, for example when you send a customer service inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information about your interaction with Shopify Services, including how and when you access or interact with the Services.

3. USE OF DATA

Your personal data is used to:

  • Process and ship your orders
  • Communicate with you about your purchase
  • Manage after-sales service (returns, refunds, complaints)
  • Improve user experience and site performance
  • Comply with legal obligations (invoicing, accounting, etc.)
  • Security and fraud prevention
  • Marketing and advertising. We use your personal information for marketing and promotional purposes.

4. SUBCONTRACTORS AND PARTNERS

In order to process and deliver your orders, some of your data is shared with our trusted partners:

  • Shopify, which hosts the site. Shopify Privacy Policy: https://www.shopify.com/legal/privacy
  • Manufacturing and printing partners, and service providers and other third parties that provide services on our behalf (e.g. IT management, payment processing, data analytics, customer service, cloud storage, processing, and shipping).
  • Business and marketing partners in order to provide you with marketing services and to send you advertisements. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you instruct us, send us a request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you.
  • In connection with a business transaction such as a merger or bankruptcy filing, to comply with any applicable legal obligation (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend our products or Services, our rights, and the rights of our users or third parties.

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

5. DATA RETENTION

Data is retained for the duration necessary to manage the order, then archived for the legally required retention period. The company may retain certain personal data beyond the periods stated above in order to fulfill its legal or regulatory obligations.

6. SECURITY

We take care to protect your data against loss, theft, unauthorized access, or disclosure. Data is transmitted via a secure HTTPS connection and stored on Shopify's protected servers.

Please note that no security measure is perfect or foolproof, and we cannot guarantee "perfect security." Additionally, any information you send us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

7. SECURE PAYMENTS

Payments made on the site are fully secured and managed by Shopify Payments or other recognized providers (e.g. PayPal, Apple Pay).

8. RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the one in which you reside, in order to provide and improve the Services. In addition, to protect, develop, and improve our business, we use certain enhanced Shopify features that integrate data and information from your interactions with our Store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including to respond to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify's use of your personal information and the rights available to you, you may consult Shopify's Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights relating to your personal information through Shopify's privacy portal.

9. USER RIGHTS

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access to your data
  • Right of rectification
  • Right of erasure ("right to be forgotten")
  • Right to object to processing

You may exercise these rights at any time by contacting: service-client@pausitivini.com

10. COOKIES

The site uses cookies to improve navigation, analyze traffic, and personalize content.

  • You may accept or decline non-essential cookies upon your first visit.
  • You may also disable them at any time in your browser settings.

For more information, please consult Shopify's cookie policy.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time, in particular to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

12. CONTACT

For any questions regarding privacy or your personal data, please contact: service-client@pausitivini.com